When will my order be delivered?
Your order is typically delivered within 5–7 business days.
Once your order is placed, you’ll receive an email confirmation with tracking details as soon as it ships. Delivery timelines may vary slightly based on your location and selected shipping method.
How to check status of my order?
You can check your order status anytime by logging into your account.
Go to the “My Orders” section to view real-time updates, including shipping and delivery details. You'll also receive email or SMS notifications as your order progresses.
If an item is missing from my order, what should I do?
If something is missing from your order, please contact our support team within 48 hours of delivery. Share your order number and details of the missing item. We’ll resolve the issue quickly — either by reshipping the item or issuing a refund, as per our policy.
If I'm not available to pick up my order, what should I do?
Don’t worry — our delivery partner will attempt redelivery.
If you're unavailable at the time of delivery, the courier will usually try again or contact you directly. You can also track your shipment and reschedule delivery via the tracking link provided in your confirmation email or SMS.
What should I do if there is a delivery delay?
We understand delays can be frustrating and we're here to help.
If your order hasn’t arrived within the expected timeframe, please check the tracking link sent to your email or SMS. For further assistance, feel free to contact our support team — we’ll look into it and ensure your order reaches you as soon as possible.
